Help & go-live checklist

Everything you need to take Therapy Organizer from “just provisioned” to “open for bookings”.

All systems operational

Go-live checklist

Work through these in order. Most studios are live within 30 minutes.

  1. 1. Log in to your admin

    Use the staff login URL from your credentials email (usually /login) and the username/password sent from Therapy Organizer. Change your password on first login. The dashboard lives under /admin/ after you sign in.

  2. 2. Site Settings → connect Stripe

    Add your own Stripe publishable and secret keys so client payments go straight to your account.

  3. 3. Set your business hours

    Define the days and times clients can book, including breaks and holidays.

  4. 4. Add your services

    Create each treatment with duration, price, and description so clients know what they're booking.

  5. 5. Add your therapists

    Add each therapist, their working hours, and which services they perform.

  6. 6. Edit your Pages

    Replace the demo copy and photos on your Home, About, and Contact pages with your own.

  7. 7. Pick your colour palette

    Match your brand colours in the site theme settings so the booking site feels like yours.

  8. 8. Connect a custom domain (optional)

    Use the “Connect your domain” link from your order confirmation, or Admin → Orders, to point your own domain at your site.

Common questions

I can't find my login details

Check your inbox (and spam folder) for the "credentials ready" email, or use your account link to resend it.

My payment failed — will my site be taken down?

No data is ever deleted for a missed payment. If a recurring payment stays overdue for a while, we may pause your site until it's resolved, then restart it automatically once payment succeeds.

How do I change plans or cancel?

Email us at admin@therapyorganizer.com and we'll help — see our Refund Policy for details.

Still stuck? Email admin@therapyorganizer.com — we're happy to help.